Privacy Policy

This Privacy Policy outlines the procedures for collecting, using, and sharing your personal information when you visit or make a purchase from antoinefloristmalta.com, a website operated by Antoine Fenech Florist. Our registered office is located at 89 Greenhouse St. Joseph Str, Ħaż-Żabbar ZBR 3323, Malta. Our VAT registration number is MT1520-5036.

Personal Data Collection:

We gather personal data from various sources, such as when you create an account on our website, make online purchases, or subscribe to our electronic communications.
Additionally, we may obtain personal data through analytics providers and advertising networks

Details of Personal Data We Collect:

Personal Information: Your name and surname.
Payment Data: Information related to transactions when processing payments on our website.
Communication History: Records of your interactions with us, including call recordings, for the purpose of addressing your inquiries or requests.
We also automatically collect certain information about your device when you visit our website, including your IP address, device details, and cookie data.

Use of Your Personal Information:

We utilize the personal data we collect to fulfill orders placed through our website, including processing payments, arranging shipping, and providing invoices and order confirmations.
Additionally, we use this information for fraud prevention, customer service, and to improve our website and services.

Sharing Your Personal Information:

We share your personal information with third-party service providers that assist us in providing our services, such as delivery couriers, payment processors, and accounting systems.
We also utilize Google Analytics to analyze how visitors use our website. You can learn more about how Google uses your personal information here and opt out of Google Analytics here.

Your Rights:

You have the right to request access to, correction of, or deletion of your personal data.
You can also object to the processing of your personal data or request restrictions on its processing.
Additionally, you have the right to data portability and the right to withdraw consent for processing where applicable.

Marketing Communications:

We may send you marketing communications about products or services that may be of interest to you, based on your preferences or previous purchases.
You can opt out of receiving marketing messages at any time by clicking the ‘unsubscribe’ link in any email we send you.

Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Changes to This Policy:

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us:

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us via email at [email protected]
Our address is Greenhouse, 89, St. Joseph Street, Ħaż-Żabbar, ZBR 3323, Malta.